a. Purpose and scope of collection
The main data collection on the website https://www.tora.asia includes: name, email, phone, customer address,.... This is the information that www.tora.asia needs customers to provide mandatory when registering to use the service and for https://www.tora.asia contact and confirm when customers need support. as well as consulting on the website to ensure the interests of consumers.
Customers will be solely responsible for the security and storage of all service use activities at their email boxes. In addition, customers are responsible for promptly informing webiste https://www.tora.asia about unauthorized use, abuse, breach of security, keeping contact information for the party. third to take appropriate remedial measures.

b. Scope of information use
The Company uses user-provided information to:
Provide services to buyers;
Delivery to the address provided by the buyer
Send marketing and promotional emails about the goods we sell;
Sending new notices about new product designs as well as new activities to customers of https://www.tora.asia;
Contact and deal with customers in special cases;
Do not use customers' personal information other than for confirmation and contact purposes related to transactions at https://www.tora.asia;
At the request of a judicial authority, including: Procuracy, court, investigation police agency related to certain legal violations of customers.

c. Information storage time
User's personal data will be stored during the cooperation between https://www.tora.asia and customers. The data is only destroyed when the customer completely terminates the transaction activities with https://www.tora.asia and there is a request to cancel the saving of contact information from the customer.
In case the user wants to delete all information about the account, please contact us at the address in item d.

d. Address of the unit that collects and manages personal information
Hotline: 0976 760 769 VND
Address: No. 23 Alley 31 Luong Khanh Thien Street, Tuong Mai Ward, Hoang Mai District, Hanoi City
Email: info@tora.asia
If you believe that we have provided your information to a third party without your consent, you have the right to complain to us at the address above. Our company is obliged to resolve issues related to the security of customer information when considering the evidence provided by the user is well-founded.

e. Means and tools for users to access and correct their personal data.
Customers have the right to self-check, update, adjust or cancel their personal information by sending the information to be corrected to email: info@tora.asia
We will provide technical support to the user to correct the information if we receive a request from the user.

f. Committed to protecting customer's personal information
Customer's personal information on https://www.tora.asia is committed to absolute confidentiality by https://www.tora.asia in accordance with https://www.tora.asia's personal information protection policy .store . The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any 3rd party customer's personal information without the consent of the customer.
We will provide some information such as: name, address, phone number to the shipping service when using the freight forwarding service.
In the event that the information server is hacked by a hacker leading to the loss of customer personal data, https://www.tora.asia will be responsible for reporting the incident to the investigating authorities for handling. At the same time, we will also notify customers.
The management of https://www.tora.asia requires customers when making a purchase to provide all relevant personal information such as: Full name, contact address, email, identity card number , phone, ..., and is responsible for the legality of the above information. The management of https://www.tora.asia is not responsible for and will not settle all complaints related to the interests of that customer if it considers all personal information of that customer provided when Initial registration is incorrect.